Refurbr and Circular Connect: Supporting a More Connected Refurbishment Industry

We’re pleased to announce that Refurbr is now a Circular Connect Member, continuing our relationship with a community that brings together companies from across tech refurbishment and the circular technology sector.

We’ve already worked with Circular Connect through its directory, newsletter sponsorships and showcases, sharing Refurbr’s progress with people across the sector.

Our membership builds on that relationship, opening up more opportunities to get involved in the community, contribute to important conversations and connect with the people working to keep technology in use for longer.

Staying close to the industry we serve

Tech refurbishment has an important part to play in the circular economy. From refurbishers and resellers to ITAD providers and recommerce companies, the sector is helping more devices find a second, third or even fourth life rather than becoming electronic waste before their time.

Making that happen at scale isn’t simple. Behind every refurbished device is a chain of processes covering sourcing, buybacks, testing, grading, stock management, sales, fulfilment and returns.

As volumes increase, teams need to keep those operations efficient while maintaining visibility over individual assets and making sure nothing gets lost along the way.

Circular Connect brings together organisations working across that ecosystem, creating opportunities to make new connections, exchange ideas and find out what’s happening in different parts of the market.

Being involved keeps Refurbr close to those conversations and gives us a better understanding of the operational issues companies are dealing with every day.

More than £24 million in sales orders and counting

Circular Connect recently showcased Refurbr and highlighted just how much activity is now being managed through the platform. As of July 2026, more than £24 million in sales orders had been processed through Refurbr, alongside hundreds of thousands of refurbished assets.

Behind those figures is a lot of real-world activity. Devices are being purchased, processed, graded, stored, sold, shipped and returned, often across multiple channels and marketplaces.

Working at that level gives us a close-up view of the pressures refurbishers face as they grow. We see where manual processes start becoming difficult to manage, where disconnected systems create extra work and where better access to information can make a genuine difference to the way a team operates.

Our Circular Connect membership means we can bring some of that experience into wider discussions, while hearing what other organisations are seeing across their own areas of the circular economy.

Sharing what we’re learning

Much of the expertise in tech refurbishment and ITAD comes from solving practical problems on the ground. Sharing that knowledge helps people learn from each other and gives the wider sector a better understanding of where the challenges and opportunities lie.

Through our relationship with Circular Connect, we’ll be able to contribute to its wider community activity, including the Market Pulse report, podcast and other industry content.

That could mean talking about higher asset volumes, better ways to manage buybacks and returns or how companies can move devices through the refurbishment process more efficiently. These are practical challenges we encounter through Refurbr, and ones that are being tackled across the sector every day.

Built around the way refurbishers work

Refurbr was created to give tech refurbishment businesses the software they actually need to run their operations.

Rather than piecing together generic inventory systems, spreadsheets and separate tools, teams can use one platform built around the way refurbished technology moves through their organisation.

Refurbr covers the processes that matter, from the moment stock enters the business to the point it reaches the customer and beyond:

• Purchasing and buybacks
• Inventory and individual asset management
• Testing, grading and processing
• Warehouse operations
• Sales and order management
• Customer and marketplace returns
• Finance and reporting

For ITAD providers, refurbishers, resellers and other circular technology companies, bringing these processes together makes it easier to see what’s happening across the operation. Teams can manage increasing volumes without creating more admin or relying on a patchwork of systems to keep everything moving.

Refurbr isn’t generic ERP software with a few refurbishment features bolted on. It’s the tech refurbishment software, designed around a sector with its own processes, terminology and challenges.

Software that keeps up with your business

The businesses using Refurbr are growing and changing, and we’re developing the platform alongside them.

We recently launched a completely refreshed interface to make everyday work quicker and easier, including Global Search across assets, orders, products and returns, a customisable Launchpad and a redesigned Operations Panel.

There have been some big changes behind the scenes too. We’ve upgraded the technology powering Refurbr so that some platform updates can now be released in as little as one minute. That means improvements can reach customers much faster, without waiting for lengthy release cycles.

Next on the roadmap are drag-and-drop reporting, custom asset labels and further improvements to customer and marketplace returns.

They’re practical additions shaped around the work our customers are doing every day and the problems they need their software to solve.

Part of a more connected circular technology industry

We’re looking forward to meeting more people across tech refurbishment and ITAD, contributing to the conversations shaping the sector and seeing where our relationship with Circular Connect takes us next.

Want to see what Refurbr could do for your operation? With pricing starting from £475 per month and no per-user or per-location fees, one flat price gives your whole team access to purpose-built tech refurbishment software. Book a demo to see it in action.